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Store Policies


SHIPPING

My Baby News ships via UPS or U.S.P.S. Priority Mail. Orders will normally be delivered within 3 to 7 business days. We ship Monday through Friday, excluding holidays.

Once your order has shipped, you will be emailed with a tracking number. You can track your package at www.ups.com or www.usps.com.

We will do our best to ensure your order arrives at its destination in a reasonable amount of time. Weather, delivery error and shipping schedules can cause unusual delays in some cases. Please contact us if your package does not arrive in a timely manner.

Shipping costs are calculated using current UPS Ground rates. You can request an upgraded shipping service such as Overnight Delivery at the time of checkout. Shipping costs are calculated based on the dimensions, weight and destination of your order. Orders are shipped from our store or our Livermore, California warehouse.

Flat rate or free shipping promotions are only available to delivery addresses within the 48 contiguous United States. Upgraded shipping options, such at UPS Overnight, are not available for these promotions.



PRIVACY & SECURITY

Please be advised that we do not share any of your information with any other sources. We believe in the confidentiality of our customers and respect your right to privacy.

All transactions are completed on our secured server and data is transferred back and forth between your computer and our site in an encrypted format.

All credit card transactions through our site are encrypted with the latest SSL technology (secure server software). This technology ensures the security of your data meaning all of your personal information including credit card information is encrypted so that no one can read it as it is transmitted over the Internet and into our secure server.




ACCURACY OF INFORMATION

While every reasonable effort is made to ensure that the information provided on this site is accurate, some products information may occasionally be inaccurate, incomplete or out of date. As an example, products may have different attributes than those listed, may carry a different price than that stated on this Web Site, or may not have the correct product image displayed. In addition, we may make changes in information about a product including the products price and availability without notice. Email confirmations do not constitute our acceptance of an order or our confirmation of an offer to sell a products and/or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We verify prices as part of our shipping procedures. If an item's price is incorrect, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


MINIMUM ADVERTISED PRICE POLICY (MAP)

Certain manufacturers institute a Minimum Authorized Price, or "MAP" Policy. This is the minimum price that the manufacturer allows the product to be listed and purchased on our website.


COUPON POLICY

Discount will be applied to qualifying items only. Discount does not apply to taxes, shipping and handling charges or any similar processing charges.

If discounted merchandise is returned, the discount will be first deducted from the value of the returned item prior to a refund/credit being issued.

Discount cannot be combined with any other promotional offer nor can it be applied to previous purchases or gift certificates.

Discount is valid only on in-stock merchandise.

Discount may be modified or withdrawn without prior notice. One coupon per customer only.


REGISTRY REWARDS PROGRAM

Registry Rewards Program Policies:

  • On your due date, we’ll look up the total amount purchased on your My Baby News registry. Including things you bought yourself!
  • We’ll create a credit memo for $50 if the purchases on your registry are $500 to $999. We’ll create a credit memo for $100 if the purchases are over $999. You’ll receive e-mail notification of the credit memo. The credit memo can be used in the store after your due date by giving your name at checkout.
  • The Registry Reward expires one year from your due date.
  • Registry purchases which qualify for a Reward may be returned for store credit only.
  • Purchases for your registry must be identified as belonging to your registry at the time of purchase.
  • Only the registrant can add items to the registry.
  • Gift card purchases do not count towards the reward. To receive credit towards the reward, please redeem your gift cards for merchandise before your due date.